Do I need a referral letter from a GP/therapist?
The General Medical Council and British Medical Association both advice ensuring the GP is kept in the loop with regards to your treatment at all times. By working with your GP/therapist we are able to ensure smooth onward care following a psychiatry assessment.
How long are your waiting times?
I aim to have short waiting times. Waiting time for the different services varies depending on demand. I can not offer emergency or urgent appointments - for these, it is best to contact your local NHS service.
Do you accept card?
Payment is through eligible insurance plans or by electronic bank transfer only. We regret to say we do not have the ability to accept card payments, payments made to us over the telephone, cash payments or payments by cheque.
What is your cancellation policy?
If you wish to change the date of your appointment/cancel it, please contact us by email as early as possible.
Requests received less than two full working days in advance will incur a 100% cancellation fee and are treated as "no-shows".
For this purpose working day means Monday- Friday 9am to 5pm excluding bank holidays.
Can you refer me to NHS services?
All assessments and treatment recommendations are in keeping with NICE guidance and only use processes that have the approval of the Royal College of Psychiatrists and the General Medical Council.
We do not have any agreements in place with NHS services or schools/local authorities. So, please check with your GP, school or local service how they manage the interface with private healthcare and assessments.
As we offer appointments to people from different regions all of which have their own local processes, onward referrals to your local NHS service will need to come from your GP. If you intend to use the assessment for such a purpose please discuss this with them in advance to gain their views and check if this is possible.
When will I get my report?
Reports from the consultation/assessment are sent to your GP and copied to you. They generally take 3 weeks from assessment or payment of invoice by your insurer.
If you have opted to use insurance cover you will need to link in with them to discuss if they need you to forward a copy of the report to them or for authorisation of any further assessment/treatment. That way you remain in control throughout the process and retain the choice of provider.